Privacy Policy

Information We Collect

When you sign up for corentivolix, we collect different types of information depending on how you use our services. Here's what that actually looks like in practice.

Account Information

Basic stuff you'd expect: your name, email address, and the password you create. If you're on a paid plan, we also collect billing details—though our payment processor handles the sensitive card information, not us directly.

Financial Data

This is where budgeting apps get personal. You might connect bank accounts, enter transaction details, or upload financial documents. We treat this information with serious care because we understand what's at stake.

Usage Information

Like most websites, we track how you interact with our platform. Which features you use most, where you click, how long you spend in different sections. This helps us make the app better and fix things that aren't working well.

• Device information (type, operating system, browser)
• IP address and general location data
• Pages visited and features accessed
• Time spent on different sections
• Error logs and performance data

How We Use Your Information

We're not in the business of selling your data. Here's what we actually do with the information we collect.

We don't use your financial data for advertising purposes. Your budget details stay between you and your account—we're not sharing what you spend on coffee with third parties.

Data Sharing and Third Parties

We share information only when necessary to provide our services or comply with legal requirements. And we're picky about who we work with.

Service Providers

Some trusted partners help us run corentivolix—hosting providers, payment processors, analytics tools. They only get access to information needed for their specific job, and they're bound by strict confidentiality agreements.

Banking Connections

If you connect your bank accounts, we use secure third-party services that specialize in financial data aggregation. These services are certified and meet Australian banking security standards. You can disconnect these integrations anytime from your account settings.

Legal Requirements

We'll disclose information if required by Australian law, court orders, or government requests. We'll notify you when possible, unless legally prohibited from doing so.

Your Privacy Rights

Under Australian privacy law, you have substantial control over your personal information. These aren't just theoretical rights—we've built tools to make them easy to exercise.

How to Exercise Your Rights

Email us at info@corentivolix.com with your request. We'll verify your identity (to prevent unauthorized access) and respond within 30 days. There's no charge for most requests, though we might charge a reasonable fee for excessive or repetitive requests.

Data Security Measures

Security isn't just about having fancy encryption—though we have that too. It's about building systems that protect your information at every level.

Technical Protections

• 256-bit SSL encryption for all data transmission
• AES-256 encryption for stored financial data
• Multi-factor authentication available for all accounts
• Regular security audits by independent experts
• Automated monitoring for suspicious activity
• Secure data centers with physical access controls

Internal Policies

Our team members only access customer data when necessary for support or technical troubleshooting. All access is logged and reviewed. Staff receive regular privacy training, and everyone signs confidentiality agreements.

Data Retention and Deletion

We don't keep your information longer than necessary. Here's our approach to data retention.

Active Accounts

While your account is active, we retain your data to provide continuous service. You control your financial information and can delete transactions or documents anytime.

Closed Accounts

When you close your account, we begin a 90-day deletion process. During this period, you can reactivate if you change your mind. After 90 days, we permanently delete most data.

Legal Retention

Some information must be kept longer to comply with Australian financial regulations, tax requirements, or legal proceedings. This typically includes basic transaction records and account history for seven years.

Cookies and Tracking Technologies

We use cookies and similar technologies to make corentivolix work properly and understand how it's being used.

Essential Cookies

These keep you logged in, remember your preferences, and maintain security. They're necessary for the service to function, so they can't be disabled.

Analytics Cookies

Help us understand which features are popular, where users get confused, and how to improve the experience. You can opt out of these in your account settings.

Performance Cookies

Monitor site speed, detect errors, and ensure everything runs smoothly. These don't identify you personally—they just track technical performance.

Your browser settings can block cookies entirely, though this might affect how corentivolix functions. Most modern browsers let you choose which types of cookies to accept.

International Data Transfers

corentivolix is based in Australia, and we primarily store data on Australian servers. However, some of our service providers operate internationally.

When we transfer data outside Australia, we ensure adequate protections are in place—either through countries with equivalent privacy laws or through specific contractual safeguards. We'll never transfer your data to jurisdictions with weak privacy protections.

Children's Privacy

corentivolix is designed for adults managing personal finances. We don't knowingly collect information from anyone under 18 years old.

If we discover that someone under 18 has created an account, we'll delete it promptly. Parents who believe their child has provided information to us should contact info@corentivolix.com immediately.

Changes to This Policy

Privacy practices evolve, and sometimes we need to update this policy. When we make significant changes, we'll notify you by email and display a prominent notice on the website.

Minor updates—like clarifying existing practices or fixing typos—won't trigger notifications. We recommend checking this page occasionally to stay informed.

Continued use of corentivolix after policy changes means you accept the updated terms. If you disagree with changes, you can close your account before they take effect.

Complaints and Disputes

If you're unhappy with how we've handled your information, please contact us first. We take complaints seriously and will investigate thoroughly.

If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC). They're the independent authority overseeing privacy law compliance in Australia.